Payment Options

We accept the following methods of payment to make it easy for you to pay your bill:

1. Monthly Debit Order
2. Monthly Credit Card
3. Vox Online Payment
4. Electronic Funds Transfer

Monthly Debit Order

With this option, you authorise a monthly deduction from your current (cheque) or savings account.

Once you have selected this payment option and captured your bank details, you will be required to:

1. Verify your banking information
2. Accept the debit order mandate

For assistance, please email debitordersupport@voxtelecom.co.za

Monthly Credit Card

With this option, you authorise a monthly deduction from your credit card. We accept VISA and Mastercard.

Once you have selected this payment option and captured your bank details, you will be required to:

1. Verify your banking information
2. Accept the debit order mandate

For assistance, please email debitordersupport@voxtelecom.co.za

Note:

If your debit order fails, an admin fee of R35.31 per rejection will be charged.

Vox Online Payment

This is our ‘PAY NOW’ option, which allows you to make an immediate payment via our Customer Zone. 

Electronic Funds Transfer

Should you pay your account via EFT, note that the amount needs to reflect in our bank account before we can allocate the payment, which may take up to 72 working hours.
EFT Details can be found at the bottom of your monthly invoice:

Account Holder: Vox Telecommunications (Pty) Ltd

Account Number: 62374686510

Bank Name: FNB

Branch Code: 255005
Reference: your Vox Account Number

To ensure payments are allocated to the correct account, please use your Vox Account Number as the Beneficiary Reference.

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