Update Payment Details
You can update your payment method on the Customer Zone
Step 1: Go to the Customer Zone
Step 2: Enter your cell phone number
Step 3: Enter OTP
Step 4: Click on Account / Payments and Billing
Step 5: Select Edit Payment Info
Step 6: Choose New Payment Method
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Payment Options
We accept the following methods of payment to make it easy for you to pay your bill: Monthly Debit Order Monthly Credit Card Vox Online Payment Electronic Funds Transfer Monthly Debit Order With this option, you authorise a monthly deduction from ...Payment Terms
Remember we bill services in advance – for example, your monthly recurring subscription charges for October services will appear on the invoice that is available from your Customer Zone from the 22nd of September. Resellers with signed MRA/MSA ...My Payment Due Date
Your payment is due on the invoice due date.Debit Orders and Mandate Acceptance
You can sign up for a debit order on the Customer Zone. Debit order payments are processed on the 1st or the 26th of every month, depending on your selected date. Step 1: Go to Customer Zone Step 2: Log in using your cell phone number Step 3: Enter ...Account Suspensions
Why is my account suspended? Your services will be suspended when your payment is overdue and your account remains in arrears. You will receive notifications via email and SMS advising you of a failed or late payment. Services will be reactivated ...